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Shipping information

 Shipping

NOTE: Due to Covid-19 - Delivery Dates are NOT guaranteed by any carrier, including Second Day or Expedited Shipments:

We ship from Phoenix, AZ, USA  We accept: Paypal, Visa, Mastercard, American Express, and Discover credit and debit cards.

Holiday Closures: Dec. 24, Dec. 25, Dec. 31, Jan.1. Closed weekends and Holidays.

We ship worldwide, select your country upon checkout.

Shipping methods*:

Standard Shipping*: allow 2-5 business day for order preparation/printing, then 4-7 mailing days for delivery in the USA (6-12 business days total)*

Expedited Shipping*:  Allow 2-4 business days for order preparation. Then 3-4 mailing days for delivery (total 5-8 business days delivery after the order is entered. Example: order Friday afternoon, your order may ship on Monday for delivery Friday or the following Monday in the USA)*

2nd Day*: Need your item(s) super fast? 2nd Day orders rush to the front of the line and the fee includes rush printing and processing, orders are printed, packed and shipped within 1 business day generally but may be up to 3-4 business days or longer due to Covid-19, delivery 2 business days later. Example: Order Sunday night, expect your order to ship on or before Tuesday for delivery on or before Thursday (In the USA). NOT GUARANTEED DUE TO COVID-19 NOT OFFERED IN PEAK TIMES OR WHILE RELOCATION IS IN PROGRESS (June 2021).

CANADA*: allow 2-4 business days for printing, then generally 28-45 days for delivery.* due to Covid. Many packages are earlier.

Other countries: allow 2 business days for printing, then generally 14-28 days for delivery. Due do COVID, delivery dates are not guaranteed*

*ALL SHIPPING AND DELIVERY DATES ARE NOT GUARANTEED DUE TO COVID-19 some countries are experiencing delays of several weeks or months. Holiday season may incur additional delays by carriers which we cannot control or guarantee. WHILE RELOCATION IS IN PROGRESS (June 2021) all methods may not be offered.

 

Regarding shipping delays, we have this response from the US Postal Service. Other carriers have similar results currently. COVID-19 Update: We are processing orders but shipping may be delayed a bit. Be well & stay safer!

"The COVID-19 virus has caused a large volume of mail service delays.  USPS is experiencing delays nationwide due to all of the cancelled flights and the virus has also created staffing challenges at our processing facilities and delivery units.  Because so many people are at home, the online orders have increased.  We currently have more packages in our network thank any holiday peak season in history.  Our shipping partners, FedEx, UPS etc. are experiencing the same delays. Some international shipments are delayed by carriers up to several months.

We are implementing contingency plans to resolve delays, such as rerouting packages to different processing facilities, and utilizing charter flights."

We thank you for your patience in these unprecedented times.

Allow 1-4 business days after order entry for packing shipping (then add the delivery expectation). Express, 2nd Day or Next day delivery pack and ship ahead of other methods. Shipping to an alternate address or invalid phone numbers may delay your order or lead to cancellation.

We ship from Phoenix, AZ. Priority Mail USA 50 typically 2-4 mailing days after shipping. Express Rush typically 1-2 mailing days after shipping. (Delivery or delivery attempt estimates).

Note: We screen diligently for credit card fraud. Also be sure to review your color/size selection before confirming your order as they may be routed for shipping immediately.

Shipping calculator: You may calculate shipping by entering your shipping city, state or province, country and selecting the shipping method and clicking the "Apply" button on the shopping cart page or the checkout page (before you input your credit card information on our secure checkout).

We offer UPS shipping in the USA, UPS does not deliver on weekends or holidays. Allow 1-2 business day after your order is entered for packing of your order, then add the estimated delivery time. UPS Next Day, 2nd Day and 3 Day are packed and shipped typically same day if entered before 12pm MST.

An alternative shipping method or carrier may be used for shipping at our discretion (example: large or heavy orders may ship by UPS even though mail was selected. Air may be used to Hawaii/Alaska even if "ground" shipping was selected, etc.)

We ship by the US Postal Service Priority Mail in the USA including APO/FPO if selected, Express Mail outside of the USA if possible (if the service is not offered in your country your order may ship by Priority Mail or other service at our discretion).

Shipping Outside of the United States, you may calculate shipping on the shopping cart by entering your shipping destination, selecting the shipping method (either INTERNATIONAL (which is shipped by the USPS United Postal Service Express or Priority Mail and typically the least expensive, depending on your shipping destination) or UPS Worldwide, UPS Canada, etc) and clicking the "apply" button. We will only SHIP TO VERIFIED BILLING ADDRESSES FOR THE CREDIT CARD OR VERIFIED SHIPPING ADDRESS WITH PAYPAL, they will be verified with your bank. Customs fees, if any, are not included in the shipping rate. Orders to Canada over $100 may ship by UPS ground at our discretion for insurance and tracking. VAT, import taxes, customs clearance fees if any by UPS or other carrier not included in the shipping/handling rate and are the purchasers responsibility. Any package returned as unclaimed or undeliverable as addressed or for the shipping method selected may be refunded less shipping/handling BOTH WAYS if returned, if customs/brokerage fees have been paid by the carrier the return fees may be more than the order total and the order may be abandoned an NO REFUND ISSUED. By entering your order for shipment outside of the USA you agree to these terms (you agree to accept your package and pay any import taxes and/or customs brokerage fees to the carrier you select).

UPS Info/FAQ: Why wasn't my package delivered in three days, as indicated? Three days means three business days (not counting the day of pickup). Please note that the UPS Service Guarantee applies only to business days, and excludes weekends, holidays, and any delays that occur beyond the control of UPS (or any other carrier or the shipper). Example: Orders placed on Saturday by UPS 3 Day would generally be packed and shipped on Monday and picked up by UPS. Day 1 is Tuesday and delivery expected by Thursday.*

ABCunderwear.com may attempt to contact you to verify that you authorized the credit card charge and  order. If we are not able to contact you or we are not able to verify the shipping address as authorized on the account, your order may be canceled and terminated by ABCunderwear.com without further communication. If your order is terminated by us, your credit card will not be charged.

GIFT GIVINGWe will ship gifts at our discretion, in the USA. Signature may be required for delivery so please tell your recipient to watch for the package.

Orders are shipped from ABC Online Resources, LLC or "Order Fulfillment".

PO Boxes ARE acceptable if listed on the account and shipping by Priority Mail, Express Mail or Basic Shipping (in the USA and Australia only. Canada and other countries MUST use a physical address.



In the event shipping/handling may cost more than shown upon checkout we may contact you to authorize the additional charge or select alternative shipping methods if available. If we do not have a prompt authorization, your order may be canceled or shipped at our discretion.

 



*Rates, minimums and free shipping offer subject to change without notice. Minimums for shipping are after any discounts/coupons are applied. Example: A $60 order with a $5 coupon brings the product purchase price to only $55, shop more to qualify for other promotions. Any returns or exchanges of orders shipped with a "Free Shipping" offer will be subject to a minimum $6 restocking fee in addition to other exchange fees or reshipping fees. We reserve the right to change or discontinue offers at any time. Delays may affect any order such as seasonal demands, weather delays, acts of god or terrorism, invalid shipping or billing address, no one available to accept certain types of shipments, etc.